Disclaimer and Complaints Procedure

Disputes and complaints

European Web Consumer Law

As of 15 February 2016, it is also possible for consumers in the EU to file complaints via the ODR platform of the European Commission. The ODR strives for safe online shopping in Europe. They protect, among other things, the rights of consumers of webshops. You can file complaints here if you cannot find a suitable solution with us.
ODR platform

WebshopKeur

We are also affiliated with WebwinkelKeur
We recommend that you first report any complaints to us by sending an email to info@gadgetpoint.nl
If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur.
If your complaint is not yet being dealt with elsewhere, you are free to file your complaint via the European Union platform.

Disclaimer

The team of NL Global Trading does its utmost to provide all information on this website completely and correctly. Unfortunately, this is not always possible or information can be interpreted in multiple ways. As a result, NL Global Trading does not guarantee that all information is accurate and complete. NL Global Trading can in no case be held liable or responsible for damage of any kind that is directly or indirectly caused by interpretation or use of information on our webshop, Facebook, Twitter or other social media.

Information distributed by us is only for the promotion of our company. The use of information offered by us may only be for personal & private use. We will not sell private data to third parties or use personal data in other ways than correspondence.

Copywriting

Texts on this webshop and our social media accounts are uniquely written for NL Global Trading and may not be copied or modified. All information is property of NL Global Trading and protected with copywriter. Information can be found in, but not limited to, Logos, videos, photos, texts & computer code on our public faces but also on invoices correspondence and advertisements.

Shipping Methods

Every customer has the possibility to save costs for an order under €35,- by choosing shipping without Track & Trace. When choosing shipping without Track & Trace, the customer agrees to contact PostNL himself for a lost package. We do our utmost to have every order arrive, but without Track & Trace we cannot guarantee this. We can then not be held liable for loss by PostNL.

Warranty and returns

Every customer has a 30-day statutory reflection period from the moment the product is delivered. This means that you can return an item within these two weeks without giving a reason.